New Government EV Charging Regulations - FAQs

Posted on Monday, Dec 9, 2024

We understand that staying on top of new regulations can be challenging—especially when the changes around EV charging are creating a lot of noise.

That’s why we’re here to make things simple for you. The new EV charging regulations may seem overwhelming, but we’ve broken them down so you can quickly understand what’s required and how it affects your hotel. Here's what you need to know.

1. What are the new UK regulations for EV chargers?

Starting November 2024, the UK government has introduced several new regulations for EV chargers:

Contactless Payment
: All chargers over 8 kW must offer contactless payment options.
Transparent Pricing
: Pricing for charging must be clear and upfront.
Uptime Requirement
: Chargers must be available for use at least 99% of the time.
24/7 Support
: A 24/7 support helpline must be available for users.
Data Reporting
: Charge Point Operators (CPOs) must report operational data to government authorities.
Non-Compliance Penalties
: Fines of up to £10,000 per charger for non-compliance.

2. Why are these regulations being implemented?

The regulations aim to:

Make EV charging more accessible and user-friendly.
Ensure reliable and transparent services.
Support the growing number of EV drivers by future-proofing infrastructure.

3. What happens if my chargers are not compliant?

Non-compliant chargers can result in:

Fines of up to £10,000 per unit.
Potential legal action and reputational risk.
Operational disruptions due to urgent replacements or upgrades.

4. How can I ensure my chargers are compliant?

Assess Current Equipment
: Ensure your chargers meet the new standards.
Upgrade if Necessary
: Invest in chargers that support contactless payments and transparent pricing.
Partner with a CPO
: Work with a CPO like RAW Charging to manage compliance, maintenance, and support.

5. What should I do if I already have EV chargers?

Even if you already have EV chargers, it's crucial to ensure they meet the new standards. RAW Charging offers free advice to help you future-proof your setup.

6. What is a Charge Point Operator (CPO)?

A CPO, like RAW Charging, is responsible for:

Ensuring compliance with regulations.
Maintaining and ensuring the uptime of chargers.
Providing 24/7 customer support.
Reporting operational data to the government.
Managing financial aspects, including transparent pricing.
Overseeing the installation and expansion of the charging network.

7. How does RAW Charging help with compliance?

RAW Charging offers comprehensive solutions to ensure compliance:

Free Consultations
: We provide expert advice on the new regulations.
Site Assessments
: We conduct surveys to recommend the best solutions.
Installation and Management
: We handle the installation and ongoing management of compliant chargers.
24/7 Support
: We offer round-the-clock support for users.
Data Reporting
: We manage all necessary data reporting to government authorities.

8. How can I get started with RAW Charging?